FAQ

Last updated: March 2026

About the Service

What is MigLine?

After placing an order, the system assigns the nearest available driver. Customers can track the order in real time until delivery is completed

Which countries does MigLine operate in?

As of 2026, MigLine is active in Algeria, Morocco, Senegal, Côte d'Ivoire, Cameroon, Zambia, Tanzania, Ethiopia and Kenya. Latin America is in development. New cities and countries are added regularly — if yours isn't on the list yet, you can join the waitlist and be notified at launch.

How do I download the app?

You can request a payout at any time through the app. Funds are transferred to your bank account or mobile money wallet within 24 hours. There are no minimum withdrawal limits.

What can I order through MigLine?

You can request a payout at any time through the app. Funds are transferred to your bank account or mobile money wallet within 24 hours. There are no minimum withdrawal limits.

Ordering & Delivery

How do I place an order?

You can request a payout at any time through the app. Funds are transferred to your bank account or mobile money wallet within 24 hours. There are no minimum withdrawal limits.

How long does delivery take?

Most orders are delivered within 30–45 minutes. Estimated time is shown before you confirm the order and updates live as your courier moves.

Can I schedule a delivery in advance?

Most orders are delivered within 30–45 minutes. Estimated time is shown before you confirm the order and updates live as your courier moves.

What if I'm not home when the courier arrives?

Most orders are delivered within 30–45 minutes. Estimated time is shown before you confirm the order and updates live as your courier moves.

About the Service

Do I need experience to become a courier?

After placing an order, the system assigns the nearest available driver. Customers can track the order in real time until delivery is completed

Is there insurance for couriers?

After placing an order, the system assigns the nearest available driver. Customers can track the order in real time until delivery is completed

What if MigLine is not yet in my city?

After placing an order, the system assigns the nearest available driver. Customers can track the order in real time until delivery is completed